They can also be given control of the machine, giving it similar functionality to Remote Desktop. Click Start and type assist in the Start menu search box. Initiating Remote Assistance sessions from the GUI can be done using the following methods: From the Start menu, click Start, point to All Programs, select Maintenance, and then select Windows Remote Assistance. The person providing Remote Assistance can view the connected computer to help troubleshoot issues or problems. Initiating Remote Assistance from the GUI. System administrators also use this service to perform remote maintenance and administrative tasks on machines in the computing environment.Remote Assistance allows a user to obtain help from a computer and individual physically removed from their machine. This service is often used so an individual can access a work computer from a remote location. When connected to a remote machine with Remote Desktop, the user has access to the screen, keyboard, and mouse as if they were physically in front of the computer. Remote Desktop enables a user to take control of a computer located remotely. After confirming that the new Quick Assist app is. On the Settings page, under Specifications, confirm that the version installed is 2.0.x.0. When the app has been downloaded, search your device for the new Quick Assist, right click the app icon, and then select App settings. Though they are related, there are substantial differences between remote assistance versus remote desktop.What about the difference between Remote Assistance and Remote Desktop. Click Quick Assist in the list, and then click the Get button. That fact does make sense since Remote Desktop and Assistance are similar technologies that allow remote access to Windows computers.
You might be surprised to know that both of these services run through TCP port 3389.
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